1. Overview
BharatDrive is owned by Bipin Bihari Singh Consultants Private Limited and developed and managed by Calcutta Technologies Private Limited. This page explains how you can ask us to delete your personal data — including data we receive when you connect your business through Facebook Login for Business and the WhatsApp Business Platform (Meta).
You can request deletion at any time. We do not charge for it.
2. What data can be deleted
- Your BharatDrive account and profile — name, email, phone number, firm details.
- Data received from Meta when you connected WhatsApp — WhatsApp Business Account ID, phone number IDs, business profile, message templates and the access token Meta issued to us.
- WhatsApp messages, media files and call logs stored in BharatDrive for your business.
- Client and practice data you entered into BharatDrive.
3. How to request deletion
Businesses and firms using BharatDrive
Send an email from your registered email address to support@calcuttatech.com with the subject "Data Deletion Request". Include your firm name and your registered WhatsApp business number (if you connected WhatsApp). Tell us whether you want your whole account deleted or only your WhatsApp data.
Remove BharatDrive's access on Facebook / Meta
You can stop BharatDrive from accessing your Meta data at any time: go to Meta Business Settings → Integrations (or Accounts → WhatsApp Accounts) and remove Calcutta Technologies / BharatDrive. On a personal Facebook account, go to Settings & privacy → Settings → Business integrations (Apps and websites), select the app and click Remove. After removal, email us as above so we can also delete the data we already hold.
People who received a WhatsApp message from a firm on BharatDrive
Reply STOP to the firm on WhatsApp to stop receiving messages, or email support@calcuttatech.com with your phone number and the name of the firm. We will pass your request to the firm and delete the data we hold for your number.
4. What happens next
- We confirm that the request comes from the account owner (we may reply to your registered email to verify).
- We send you a confirmation email with a reference number once the request is received.
- We delete the requested data within 30 days — including WhatsApp messages, media, call logs, business profile data and the stored Meta access token — and stop all access to Meta on your behalf.
- We email you when the deletion is complete.
5. Data we must keep
Some records must be kept by law even after a deletion request — for example invoices and payment records, which Indian law requires us to retain for up to 7 years. These are kept only for that purpose and deleted at the end of the retention period. Backups are overwritten on their normal cycle.
6. More information
Read our Privacy Policy (including the Meta WhatsApp privacy section) and our Terms of Service.
BharatDrive — Calcutta Technologies Private Limited
Email: support@calcuttatech.com
Room No. 301, 3rd Floor, City Centre, South Subhas Pally, Dankuni, Hooghly, West Bengal - 712311, India