Terms of Service

BharatDrive is a business operating platform for professional practices — including Chartered Accountants, Tax Consultants, and allied professionals. The platform is owned by Bipin Bihari Singh Consultants Private Limited and developed and managed by Calcutta Technologies Private Limited (collectively "BharatDrive", "we", "us", or "our").

These Terms of Service ("Terms") govern your access to and use of the BharatDrive website at www.bharatdrive.in and the web application accessible after login (the "Platform").

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use BharatDrive. By registering, you represent and warrant that:

• You are 18 years of age or older.
• You are a professional or business entity authorised to use the Platform for lawful practice management purposes.
• All registration information you submit is accurate, current, and complete.
• You will maintain the accuracy of such information.

To access the Platform you must create an account. You are responsible for:

• Keeping your login credentials (email and password, or Google OAuth token) confidential.
• All activity that occurs under your account, whether or not authorised by you.
• Notifying us immediately at support@calcuttatech.com if you suspect any unauthorised use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

You agree to use the Platform only for lawful purposes. You must not:

• Use the Platform to prepare or file fraudulent tax returns, falsify financial statements, or assist in any activity that violates the Income Tax Act, GST laws, or any other applicable Indian law.
• Upload or transmit malicious code, viruses, or any software that could damage or interfere with the Platform.
• Attempt to gain unauthorised access to any part of the Platform, our servers, or another user's account.
• Reverse engineer, decompile, or disassemble any part of the Platform.
• Resell, sublicense, or commercially exploit the Platform without our express written consent.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Use the Platform in a manner that could disable, overburden, or impair its infrastructure.

You retain ownership of all data you input into the Platform, including your clients' personal and financial information ("Client Data").

You represent and warrant that you have obtained all necessary consents from your clients to store and process their data using BharatDrive, and that doing so complies with all applicable laws.

We act as a data processor on your behalf for Client Data. Our handling of that data is governed by our Privacy Policy.

All intellectual property rights in the Platform — including software, design, trademarks, logos, and content created by BharatDrive — are owned by or licensed to us. Nothing in these Terms grants you any right to use our trademarks or branding without prior written consent.

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform solely for your internal business purposes in accordance with these Terms.

We aim to maintain 99% uptime but do not guarantee uninterrupted access. The Platform may be temporarily unavailable due to maintenance, upgrades, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any feature or module at any time, with reasonable notice where practicable. For paid modules, we will provide at least 30 days' notice before discontinuing, and will offer a pro-rata refund for any unused paid period.

The Platform is provided "as is" and "as available" without any warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

BharatDrive is a tool to assist professionals — it does not constitute legal, financial, or tax advice. You remain solely responsible for the accuracy of data you enter and the professional judgement applied to any output generated by the Platform.

To the maximum extent permitted by applicable law, BharatDrive, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the Platform.

Our total aggregate liability for any claim shall not exceed the amount you paid us in the 3 months immediately preceding the event giving rise to the claim.

You agree to indemnify and hold harmless BharatDrive, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or relating to:

• Your use of the Platform in violation of these Terms.
• Your violation of any applicable law or the rights of a third party.
• Any Client Data you upload, including any claim by a client that their data was handled unlawfully.

BharatDrive includes WhatsApp messaging and calling features ("WhatsApp Features") built on the WhatsApp Business Platform (Cloud API) provided by Meta Platforms, Inc. and WhatsApp LLC ("Meta"). Calcutta Technologies Private Limited provides these features as a Meta Tech Provider. By connecting a WhatsApp Business Account or sending messages through BharatDrive, you agree to this section in addition to the rest of these Terms.

Questions about the WhatsApp Features or these terms: email support@calcuttatech.com.

Meta's terms: WhatsApp Business Terms of Service, WhatsApp Business Messaging Policy, WhatsApp Business Solution Terms and Meta Commerce Policy. See also our Meta WhatsApp privacy section.

You may close your account at any time by contacting us at support@calcuttatech.com. Upon closure, your access will be revoked and your data handled per our Privacy Policy.

We reserve the right to suspend or terminate your account without notice if you breach these Terms, if required by law, or if we reasonably believe your account poses a security risk.

Sections 7, 9, 10, 11, and 13 survive termination.

These Terms are governed by the laws of India. Any dispute arising from or relating to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.

Before initiating any formal legal proceedings, the parties agree to attempt to resolve the dispute amicably through good-faith negotiations for a period of at least 30 days.

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and notify you by email or in-app notice at least 14 days before the new terms take effect. Continued use of the Platform after that date constitutes acceptance of the revised Terms.